1111bd Privacy Policy
Your personal information is completely safe with us. This policy clearly explains how 1111bd collects, uses, and protects your data.
This privacy policy applies to all members who use 1111bd's website and services. By using our platform, you are considered to have agreed to the terms of this policy. Please read this policy carefully.
Introduction and Purpose
1111bd is a trusted online gaming and betting platform in Bangladesh. We place the highest priority on our users' privacy. The purpose of this privacy policy is to clearly inform you about what information 1111bd collects, how that information is used, with whom it may be shared, and what steps we take to protect your data.
By creating an account on our platform, using our services, or browsing our website, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us for assistance.
Information We Collect
1111bd may collect the following types of information at various stages:
2.1 Registration and Identity Verification Information
When you create an account on our platform, we collect the following information:
- Full name
- Date of birth (for age verification — our platform is for users aged 21 and above only)
- Email address
- Mobile number
- Residential address
- National ID or passport number (if required for KYC verification)
2.2 Financial Transaction Information
During deposit and withdrawal processes, we collect your payment-related information. This includes mobile banking numbers (bKash, Nagad or Rocket), transaction amounts, and transaction IDs. We never store your full PIN or password.
2.3 Technical Information
Our platform automatically collects the following technical information:
- IP address
- Browser type and version
- Device type and operating system
- Cookie and session data
- Page view history and click patterns
- Login time and date
2.4 Gaming Activity Information
To improve your gaming experience and ensure responsible gaming, we store your gaming history, bet amounts, win and loss records, and session duration.
Purpose of Using Information
1111bd uses collected information for the following legitimate purposes:
- To facilitate account creation and management
- To process deposits and withdrawals
- To carry out identity verification (KYC) and age confirmation
- To prevent fraud, money laundering, and other illegal activities
- To provide customer service and technical support
- To improve the quality of our services
- To enforce responsible gaming policies
- To comply with applicable laws and regulations
- To send personalised offers and promotional information (subject to your consent)
Information Sharing and Disclosure
1111bd does not sell your personal information to third parties. However, information may be shared in the following circumstances:
4.1 Service Provider Partners
We work with trusted technology partners to operate our platform. Only the information necessary to provide services is shared with these partners, and they are required to comply with our privacy standards.
4.2 Legal Obligations
We are required to disclose information when necessary as part of a court order, government directive, or applicable legal process. In such circumstances, we disclose only the minimum information required.
4.3 Fraud Prevention
We may share relevant information with security agencies or payment providers to detect and prevent fraudulent activity.
Data Protection and Security
1111bd follows industry-standard security practices to protect your information. Our security measures include:
- SSL (Secure Socket Layer) encryption — all data transferred between you and our servers is fully encrypted
- Encrypted database — stored sensitive information is protected with high-grade encryption
- Regular security audits and updates
- Firewall and access control systems to prevent unauthorised access
- Staff training on data protection and a limited access policy
Please note: no method can guarantee complete security on the internet. While we take every measure to protect your data, you are also responsible for keeping your account password and information safe. If you notice any unusual activity on your account, contact us immediately.
Cookie Policy
The 1111bd website uses cookies. Cookies are small data files stored in your browser. We use cookies for the following reasons:
- To keep your login session active
- To remember your preferences and settings
- To analyse platform functionality and performance
- To ensure security
You can disable cookies by changing your browser settings, but this may limit some functionality of our platform.
Data Retention Period
1111bd retains your information for as long as it is necessary:
- All information is retained while your account is active
- Even after an account is closed, certain information must be retained for a specified period to meet legal obligations
- Financial transaction records are retained in accordance with regulatory authority directives
- Information related to fraud or disputes is retained until the investigation is complete
After the specified period has passed, information is securely deleted or anonymised so that your identity cannot be identified.
Your Rights
As a user of 1111bd, you have the following rights regarding your own information:
8.1 Right to Access Information
You may request at any time to find out what information we hold about you.
8.2 Right to Correct Information
If there is any error in your stored information, you may request a correction. Maintaining accurate information is important for both parties.
8.3 Right to Delete Information
In certain circumstances, you may request the deletion of your information. However, some information may need to be retained due to legal obligations.
8.4 Right to Opt Out of Promotional Communications
You may request at any time to stop receiving promotional emails or messages from us. However, it is not possible to stop important account-related messages.
To exercise any of the above rights, please contact our support team. We will process your request as quickly as possible.
Protection of Minors' Information
1111bd's services are for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. The age verification process during registration ensures that minors cannot create an account on our platform.
If we find evidence that a minor is using our services, we will immediately close their account and delete all associated information.
Third-Party Links and Services
Our platform contains content from game providers such as PG Soft, Pragmatic Play, JILI, Spribe, and others. These third-party services are governed by their own privacy policies. We are not responsible for their information collection and usage practices.
Changes to This Policy
1111bd may update this privacy policy from time to time. For any significant changes, we will publish a notice on our platform and, where necessary, inform you by email at your registered address.
The "Last Updated" date at the top of the policy page always indicates the date of the most recent revision. Continued use of the platform after any changes means you have accepted the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us in the following ways:
- Email: [email protected]
- Live Chat: Bengali support is available 24/7 on our website
Our support team is available seven days a week, twenty-four hours a day, in line with Bangladesh Standard Time (BST, UTC+6). For important data protection requests, we will endeavour to respond as quickly as possible.
This privacy policy should be read as part of 1111bd's Terms and Conditions and Responsible Gaming Policy. You are encouraged to read those documents as well for complete information.
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